Masque Card Games FAQ's

How do I install the Masque Card Games CD?

1. Put the disk in the CD-ROM drive and shut it.
2. Double click on the <Masque Card Games> icon on your Desktop.
3. Double click the Installer for the OS 8.1 to 8.6 icon, or the Installer for OS 9 to X.
4. Click on the <Continue> button.
5. Click on the <Continue> button after reading the Read Me screen.
6. Click on the check box next to Masque Card Games (required)
7. Click on the Install button.
8. Click on the choose button.
9. When it is finished, click on the quit button.

How can I play the Masque Card Games?

To play the game (assuming the installation was successful) you should:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on the Masque Card Games icon on your desktop

How do I know what version number of the game I am running?

When you see the card layout, pull down the game menu and click on About...

Why does the computer freeze up when I am playing the solitaire games?

You can solve this problem by downloading and installing our patch file.

Why does it ask for the CD when I already have it in the drive?

Make sure that there are not any scratches or smudges (fingerprints) on the shiny side of the disk. Remove any that you find with a soft cloth. If you still cannot play you should exchange the disk for a new copy. Please send the CD to:

Masque Returns
8400 Park Meadows Dr
Lone Tree, CO 80124

Why does the Solitaire game crash when I start it up?

We have corrected this problem in an update to our program. To get this update, click here.

In Spades when I bid Blind Nil sometimes the other players bids are incorrectly shown.

We have corrected this problem in an update to our program. To get this update, click here.

In Gin Rummy, why does the game freeze up?

We have corrected this problem in an update to our program. To get this update, click here.

In Cribbage, why does the computer award points to the wrong person?

We have corrected this problem in an update to our program. To get this update, click here.

In Crazy 8's why doesn't the screen completely reset when I restart a game?

We have corrected this problem in an update to our program. To get this update, click here.

In Canasta, why does the game crash?

We have corrected this problem in an update to our program. To get this update, click here.

In Rummy why does the game crash when I make a large meld?

We have corrected this problem in an update to our program. To get this update, click here.

In Rummy, why does the computer say the game is at a stalemate when we can continue playing?

We have corrected this problem in an update to our program. To get this update, click here.

If you have any other customer support questions, please contact Masque Publishing via email at support@masque.com .