Masque Mahjongg FAQ's

How do I install the Masque Mahjongg CD?

Instructions for XP systems:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on start and then click on My Computer.
3. Right click the Masque Mahjongg icon.
4. Left click the word "Open."
5. Double left click the "Setup" file.
6. That should start the installation.

Instructions for all other Windows version:

1. Put the disk in the CD-ROM drive and shut it.
2. Double click on the <My Computer> icon on your Desktop.
3. Right click the Masque Mahjongg icon.
4. Left click the word "Open."
5. Double left click the "Setup" file.
6. That should start the installation.

How can I play the Masque Mahjongg game?

To play the game (assuming the installation was successful) you should:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on <Start>.
3. Go to <Programs>.
4. Go to <Masque Mahjongg>.
5. Click on Masque Mahjongg

Note: If you have many items on your <Start Menu> and you can't see it on the list, then look at the very bottom of the list for a small black arrow pointing downwards. Go to that black arrow, to view the bottom of the list.

How do I know what version number of the game I am running?

When you see the tile layout, pull down the game menu and click on About....

Why does the game lock up when I load certain layouts?

You can solve this problem by downloading and installing our patch file.

Why have I lost sound in the game?

You need to update your sound card driver.

You can find links to all the sound card manufacturers here .

NOTE: You will be required to register to enter, but there is no charge to get the drivers

Why does it ask for the CD when I already have it in the drive?

Make sure that there are not any scratches or smudges (fingerprints) on the shiny side of the disk. Remove any that you find with a soft cloth. If you still cannot play you should exchange the disk for a new copy. Please send the CD to:

Masque Returns
8400 Park Meadows Dr
Lone Tree, CO 80124

Why is the movement jerky?

You need to update your video card driver as follows:

Most video cards today are made by one of 3 manufacturers, NVidia, ATI Technologies, and Matrox. Here are the links to the drivers from those companies:

• NVidia
• ATI Technologies
• Matrox

If you have an older video card from a different manufacturer, you can find it here .

NOTE: You will be required to register to enter, but there is no charge to get the drivers

If you have any other customer support questions, please contact Masque Publishing via email at support@masque.com .